Meet the team

Technical Helpline & After Sales Support Manager

Darren has over 20 years’ experience in the electrical industry and plays a vital role within Hager UK’s Technical Support team. Having started in the tendering department, he now leads as Technical Helpline & After Sales Support Manager, using his extensive expertise to support customers and drive high-quality service delivery.

Mobile: (0) 1952 675 689

Email: darren.poulton@hagergroup.com

Technical Support Engineer

Spencer has built a strong reputation within the industry, with years of experience and in-depth knowledge of Hager’s full product range. As part of our Technical Support team, he’s the friendly, familiar voice customers know they can rely on.

Mobile: (0) 1952 675 689

Email: spencer.brothwood@hager.com

Paul brings his wealth of experience to Hager, working alongside Paul Collins to deliver training, support and CPD-accredited courses for both our customers and sales teams.



Email: paul.chaffers@hager.com

Technical Support Engineer

Scott recently joined the team from our customer service department, where he quickly showed a natural flair for technical understanding. He is now relishing the challenge of developing his expertise and delivering effective support to our customers.

Mobile: (0) 1952 675 689

Email: scott.mcphillips@hager.com

Technical & Training Manager

Paul is responsible for the Hager Academy and the training we offer. He has been with us for over 20 years and has been in the industry his entire life.

Email: paul.collins@hager.com

Technical Support Engineer

Tony is the latest addition to the Technical Support team, moving from the tailored solutions department. He brings a solid technical foundation and in-depth product knowledge to support our customers effectively, specialising in EV.

Mobile: (0) 1952 675 689

Email: tony.jones@hagergroup.com