Accessibility

Accessibility Statement

This is an accessibility statement from hager.com.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hager.com is partially compliant with WCAG 2.1 level AA means that some parts of the content do not fully conform to the accessibility standard.

Evaluation Method

Hager has had the accessibility of hager.comhttps://hager.com/ evaluated by a specialized provider, Ethic First. This evaluation focused on a representative sample of views and contents, using specialized tools and various assistive technologies.

The sample includes the following pages:

Home ;
Legal Notice ;
Contact ;
Search Results ;
Newsletter ;
Catalog ;
Catalog Category ;
Catalog Sub-category ;
Product Sheet ;
Residential ;
Collective Housing ;
Product Ranges ;
Residential Protection Enclosures ;
Witty Charging Range ;
Our Achievements ;
Achievement Page ;
Tools ;
Hager Ready ;
Brochures ;
Download Center ;
Download Instruction Page ;
Training ;
Training Page ;
NF C 15-100 Standard ;
Paris Showroom ;
News ;
Press ;
Press Release Page ;
POI Map .

This evaluation highlighted the areas for improvement mentioned above, and serves as the basis for managing their resolution.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of our application, there may be some limitations.

The application is constantly evolving. Some features are subject to impact testing, and are therefore only offered temporarily. Furthermore, a significant part of the site will be reworked in the near future. We focus our efforts on optimizing the accessibility of future features, which explains why some known limitations have not yet been addressed.

Below is a description of the main difficulties identified, and potential solutions. Please contact us if you observe a problem not listed below.

Known limitations:

Images: In the navigation menu and main content, decorative images are not correctly ignored by assistive technologies. Informative images representing list indexes must be replaced with styled text or have a replacement mechanism.

Media (Videos): Some video frames have no title. Some frames have irrelevant titles as the nature of the content (videos) is not specified. Videos have no text transcript. Videos have automatically generated text transcripts or synchronized subtitles that are not relevant.

Contrast and Colors: The selected state of some buttons is indicated only by color. Some texts have insufficient contrast with their background. Some interface components like buttons or form fields lack sufficient contrast with their background.

Navigation and Structure: Links are not sufficiently explicit as the destination or function is not provided, and the accessible label for assistive technologies does not match the visible label. Links have no label. Content is not always properly structured with headings. Some navigation tags lack labels, and content is outside structuring tags. Some lists are not properly structured or visually simulated.

Focus and Interaction: Focus is not visible on interactive elements. Interface components (navigation trail, tabs, accordions, buttons, modal windows, grid/list mode buttons, carousel) are not compatible with assistive technologies or keyboard. Content grouping areas present on multiple pages cannot all be reached or avoided. Tab order is not always consistent for modal windows or search filters among others.

Forms: Form fields have no label. Checkboxes are not grouped. On some forms, error messages are not correctly linked to corresponding fields and required fields are not explicit. Fields (example: Email address, Postal code or city) lack input deduction to facilitate auto-completion.

Others: Modal window opening ("Want to stay connected?", "Want to grow your business?") is sometimes triggered without user action. Downloadable PDF documents do not have an accessible version. Tags without semantics are used to structure text passages.

Feedback

We welcome your feedback on the accessibility of Hager. Please let us know if you encounter accessibility barriers :

Postal address: 

Hager Limited
Hortonwood 50
Telford
TF1 7FT
 

Date

This statement was created on 25 November 2024.

Accessibility Statement

This is an accessibility statement from Hager.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Login.hager.com is partially conformant with WCAG 2.1 level AA means that some parts of the content do not fully conform to the accessibility standard.

Evaluation Method

Hager has had the accessibility of login.hager.com evaluated by a specialized provider, Ethic First. This evaluation focused on a representative sample of views and contents, using specialized tools and various assistive technologies.

The sample includes the following pages:

- Log in; 
- Forgot password; 
- Create an account; 
- Confirmation page. 

This evaluation highlighted the areas for improvement mentioned above, and serves as the basis for managing their resolution.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of our application, there may be some limitations.

The application is constantly evolving. Some features are subject to impact testing, and are therefore only offered temporarily. Furthermore, a significant part of the site will be reworked in the near future. We focus our efforts on optimizing the accessibility of future features, which explains why some known limitations have not yet been addressed.

Below is a description of the main difficulties identified, and potential solutions. Please contact us if you observe a problem not listed below.

Known limitations:

Contrast and Colors: Current step information in the account creation form is only indicated by color. Some texts have insufficient contrast with their background. Some interface components like form fields have insufficient contrast with their background.

Structure and Semantics: Tags without semantics are used to structure text passages. Page structuring tags are not implemented. Some pages don't have relevant titles as form errors are not indicated in them.

Navigation and Interface: Interface components like the password show/hide button are not compatible with assistive technologies and are not keyboard accessible. The options in the dropdown lists (Civility, Country, Mobile Phone Prefix) are not controllable via the keyboard. Focus is not visible on form fields. Content is no longer visible when the window width is 320 pixels.

Forms: Some form fields like selection lists (example: Title, You are, Country) have irrelevant labels because labels for assistive technologies don't match visible labels. On some forms, error messages are not correctly linked to corresponding fields and required fields are not explicit. Fields lack input deduction to facilitate auto-completion (Name, First name, Postal code among others).

Feedback

We welcome your feedback on the accessibility of Hager. Please let us know if you encounter accessibility barriers :


Postal address:

Hager Limited
Hortonwood 50
Telford
TF1 7FT

Date

This statement was created on 25 November 2024.

Accessibility Statement

This is an accessibility statement from Hager.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hager is Partially conformant with WCAG 2.1 level AA means that some parts of the content do not fully conform to the accessibility standard.

Evaluation Method

Hager has had the accessibility of my.hager.com evaluated by a specialized provider, Ethic First. This evaluation focused on a representative sample of views and contents, using specialized tools and various assistive technologies.

The sample includes the following pages:

- Home; 
- Login and security; 
- Personal information; 
- My product list; 
- List details. 

This evaluation highlighted the areas for improvement mentioned above, and serves as the basis for managing their resolution.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of our application, there may be some limitations.

The application is constantly evolving. Some features are subject to impact testing, and are therefore only offered temporarily. Furthermore, a significant part of the site will be reworked in the near future. We focus our efforts on optimizing the accessibility of future features, which explains why some known limitations have not yet been addressed.

Below is a description of the main difficulties identified, and potential solutions. Please contact us if you observe a problem not listed below.

Known limitations:

Contrast and Colors: Some texts have insufficient contrast with their background. Some interface components like buttons and form fields have insufficient contrast with their background. Focus is not visible on form fields, buttons, and links.

Structure and Semantics: Tags without semantics are used to structure text passages. Some navigation tags lack titles, and content is outside structuring tags. Some pages don't have titles. Decorative images are not correctly ignored by assistive technologies.

Navigation and Interface: Interface components (navigation menu, accordions, buttons, modal windows) are not compatible with assistive technologies or keyboard navigation. Some links don't have labels. The product table is not comprehensible when stylesheets are disabled. Content grouping zones present on multiple pages cannot all be reached or avoided. There is no skip link or quick access to the main content area. Tab order is not always coherent.

Forms: Form fields lack labels. Some form fields like quantity adjustment in the product table have irrelevant labels. The required nature of certain fields is not explicit in some forms. Fields lack input deduction to facilitate auto-completion (Name, First name, Postal code among others).

Feedback

We welcome your feedback on the accessibility of Hager. Please let us know if you encounter accessibility barriers :


Postal address: 

Hager Limited
Hortonwood 50
Telford
TF1 7FT

Date

This statement was created on 28 November 2024.