Frequently Asked Questions
How can we help you?
Whether it
concerns advice or support: we are here for you. We have collected
questions that we regularly receive, this way you will find the answer to your
question in the fastest way.
Can not
find what you are looking for? Contact our customer support. We are here for you!
Where can I buy your products?
We sell our products through our various partners in Africa and the Near East. To find your closest partner: click here.
How to find product user instructions online?
For more information on the use of our products, please consult our Products pages on the website here. We make the instruction manuals freely available to our customers. In case of difficulty, contact our experts here.Do you offer product training?
Our partners support you in developing your skills. Get in touch now with the nearest partner to attend face-to-face training. Find more information on our training courses in our Training and Webinars page.
How can I contact you?
You can use the following contact page to reach us anytime needed.
Could you send me a paper catalogue?
We deliver documentation to download in pdf format on our product pages or directly from our Download section.
Would you prefer a paper version, please contact your closest Hager partner.
How can I obtain access to myHager?
If you do not yet have a myHager account, please create an account by clicking here. After confirming your personal data, you can access your myHager space any time from the Login tab.
How can I access the Hager Partner Space?
The Hager Partner Space is a space reserved for official Hager distributors located in Africa and the Middle East. To access the Hager Partner Area, please log in to your myHager account as an official distributor via the following link. If you do not yet have a myHager account, please create an account by clicking here. Your access request will be processed by our team within 48 hours.
How do I find my myHager password?
If you can't find your password, use this link to reset it myHager.
Where can I download Hagercad?
Attend a complete training with our experts and receive the Hagercad software. Contact one of our partners now to get the software: click here.
Where can I find the price of your products or have a project estimated?
To know the price of our products or have one of your projects estimated, please contact your closest Hager partner.