Covid-19 Hager Update
These are challenging times. We understand that you may have questions or concerns. Our priority is to support you as easily and as quickly as possible.
Dear cusÂtomÂers & partÂners,
At Hager we are careÂfully monÂitÂorÂing the evolÂuÂtion of the coronavirus Covid-19 pandemic and actÂing acÂcordÂing to manÂdatÂory govÂernÂment inÂstrucÂtions. Even with the unÂpreÂdictÂable nature of the situÂation, we conÂtinue to take apÂproÂpriÂate measÂures to enÂsure safety for our emÂployÂees, cusÂtomÂers & partÂners and mitÂigÂate as much as posÂsible the imÂpact on our cusÂtomÂers.
Face to Face Training At The Hager Academy:
Due to the curÂrent cirÂcumÂstances surÂroundÂing the COVID-19 panÂdeÂmic all of our face to face trainÂing taken at our Hager Academy is postponed until January 2022. In the meantime, we will continue to evaluate this date and make changes accordingly with respect to government guidelines.
Business Continuity:
BeÂlow are sevÂeral steps we are takÂing that aligns with the manÂdatÂory inÂstrucÂtions provided by the govÂernÂment.
• We are folÂlowÂing strict sanÂitÂary & hyÂgiene reÂquireÂments at our site
• CusÂtomer visÂits and exÂternal meetÂings will be conÂducÂted via reÂmote methÂods
• WorkÂing from home is enÂforced where posÂsible
The above measÂures enÂsure that our CusÂtomer SupÂport and TechÂnical SupÂport Centres across the difÂferÂent marÂkets are as opÂerÂaÂtional as posÂsible and enÂable us to susÂtain end-to-end cusÂtomer supÂport.
We conÂtinue to monÂitor the situÂation very careÂfully and will take adÂdiÂtional measÂures as needed as the situÂation evolves in line with manÂdatÂory govÂernÂment inÂstrucÂtions.
We are doÂing all we posÂsibly can, given this crisis situÂation, to supÂport you and manÂage any unÂexÂpecÂted delays in our serÂvice.
Thank you for your trust and loyÂalty. Take care of yourÂself and your loved ones.
Last updated: August 2021
How we can support you
Discover how we can support you digitally
To try and lessen the disÂrupÂtion of the Coronavirus outÂbreak, we have a variÂety of tools
and reÂsources to supÂport you durÂing this difÂfiÂcult time.